High Availability for Public Safety

Availability is a core part of any good cybersecurity strategy. But for public safety and their operational requirements, the focus on availability is of paramount importance. But what goes into building availability is complex and requires us to really understand what availability means, how it can be lost or denied, and what public safety can do to embrace the concepts that support high availability. 

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Lacey McDaniel
Leveraging Response Plans

Managing and administering the proper apparatus that contain the appropriate resources to meet the needs of emergency events can be complicated, complex and challenging. Agencies are tasked with providing an increasing level of care in a condensed response time frame, often with less and less resources. First Responders need to optimize the personnel and equipment resources at their disposal.  By listening to our internal and external customer stakeholders, RapidDeploy has developed a Response Plan agency to exceed the needs of the market.

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A Downpour of Data - Trends from Esri Conferences 2019 in San Diego

Every year since 1981, professionals from a host of disciplines have convened in California to discuss the latest trends in geographic information systems (GIS) and collaboratively share innovative solutions to pressing issues using industry-leading geospatial technology. The Esri User Conference offers a unique opportunity for these experts to gather, elevate our understanding of the world, and solve real-world problems.

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Lacey McDaniel
Paradigm Shift - The EDG Device that Connects 9-1-1 with 21st Century Tech.

In early 2018, I had the opportunity to start working on a unique project that would challenge me professionally like never before. My task was to integrate 9-1-1 communications centers with RapidDeploy's cloud-based dispatch environment, an approach that was at the very bleeding edge of delivering software in the public safety industry. The concept was simple enough – find a way to get data from 9-1-1 call handling equipment to the cloud in near real-time. From my experience, I knew this integration would require some form of equipment to be installed at the 911 center. Working for a 100% cloud-based solutions provider I knew that I wanted to avoid any solution that required physical servers or equipment that would have to be installed and maintained in traditional ways.

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Justin Jensen